TravelIndian Railways to open reservation counters, common service centers...

Indian Railways to open reservation counters, common service centers and agency booking in a ‘phased manner’


India Railways recently announced 200 trains to commence from June across destinations in India, but the ticket availability was limited to online bookings through the IRCTC website and app.

However, a recent announcement by the minister of the national carrier – Piyush Goyal declared that reservation counters and booking through Common Service Centers (CSCs) and agents are reopening in a ‘phased manner.’

Railways has green-lighted re-opening of Reservation Counters & booking through Common Service Centres & Agents from tomorrow

Zonal Railways will decide & notify opening of counters in a phased manner.

— Piyush Goyal (@PiyushGoyal) May 21, 2020

The report says Zonal Railways operating in different parts of the country will notify the opening of the reservation centers locally, starting tomorrow.

The instruction presides that the different Zonal Railways will announce the opening on par with the local conditions and need, referring to the dynamic situation of the outbreak in different parts of India.

“Indian Railways has also allowed booking of Reservation Tickets through the Common Service Centers and Ticketing agents w.e.f tomorrow,” the new announcement confirms.



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However, the already operational Shramik Special trains will continue to run under the State Governments in the advised protocols.

“Opening of all these booking facilities once again will mark an important step in the graded restoration of passenger railway services and making the task of ticket booking easy for all prospective travelers from all parts of India in reserved trains,” the statement reads.

All the transport bodies – airways, railways, operational in the state are mandating strict social distancing protocols. The government has been pushing the indigenous ‘Arogya Setu’ app essential as a boarding pass.


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